How?

Progressive Disclosure

Maximising user engagement and reducing cognitive overload.

Ian H Smith

Progressive Disclosure is one of three Design Principles followed by my agency to deliver No-Code First digital innovations with Salesforce Lightning Platform. The other two Design Principles are Fierce Reduction and Meaningful Journey.

The term Progressive Disclosure means an aim to present information and options gradually on a desktop, tablet or smartphone device, only revealing details pertinent to the user’s current task. This approach minimises cognitive overload and empower users to choose what to work on and when, leading to a sense of calm, ownership and accountability.

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This originates from user experience (UX) design and cognitive psychology, popularised by design experts such as Jacob Nielsen1 and for Salesforce Lightning Design System2 User Interface, this suggests that it is likely better to have more clicks through screens as a Meaningful Journey for a particular process or task, than have too much going on at any one time, on any screen.

Reference

  1. Jakob Nielsen (2006.) Progressive Disclosure. NN/g Article.
    https://www.nngroup.com/articles/progressive-disclosure/
  2. Salesforce Lightning Desigtn System.
    https://www.lightningdesignsystem.com/